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Introducing the Challenge: Reliable, Hands-On Procurement Partner
Blue Suede Hospitality Group acquired and renovated the adjacent Blue Moon Hotel into a 75-room extension of its Aloha Friday property. To maintain brand consistency and operational readiness, Blue Suede needed end-to-end procurement of OS&E, linens, and room consumables, as well as a custom item that presented several procurement challenges along the way.
Ascension Associates needed a procurement vendor who could:
- Anticipate and resolve supply issues before they impact install schedules.
- Deliver on time and within budget exactly what was specified.
- Collaborate under tight deadlines on custom items while adapting to property-specific constraints.
Finding a Solution: LLM Purchasing’s Expertise in Action
LLM Purchasing has been Ascension Associates’ go-to procurement partner for years, and this project exemplifies the level of service they bring to every engagement. Their deep vendor network and meticulous project management ensure every procurement challenge is met with efficient, cost-effective solutions.
- Collaboration: LLM works side-by-side on procurement packages, sourcing vendors and products that align with our clients’ design, budget, and timeline requirements.
- Proactive Communication: They immediately notify of stock issues, price fluctuations, and coordinate with logistics partners on arrivals, returns, and delivery adjustments.
- Savings: LLM’s established vendor trade accounts enabled volume discounts on OS&E, linen, and consumables – passing savings directly to the client without compromising quality.
- Adaptability: When bespoke custom mini-fridges posed installation challenges, LLM negotiated with a difficult vendor at no extra charge to arrange white-glove delivery for all 75 units.
Measurable Impact: On Time & Brand-Ready
Thanks to LLM’s procurement proficiency, Aloha Fridays opened with a full complement of new linens, OS&E, and consumables installed without delays. Their proactiveness meant a seamless guest experience from opening day.
- LLM set up a comprehensive attic-stock strategy for linens, OS&E, and consumables to ensure on-site teams always had backups on hand.
- Thanks to LLM’s extensive vendor network, Blue Suede found savings through reduced procurement costs.
“LLM Purchasing is our oldest partner in hospitality projects, and the longevity of our partnership is a testament to the work they do. In all aspects of the purchasing process, they exceed expectations for service and quality.”
— Samson Cassel Nucci, Managing Partner
The collaboration between LLM Purchasing and Ascension Associates ensures every project procurement requirement, from standard OS&E to bespoke fixtures, is executed with precision.
Cost-efficiency and on-time delivery are two of the many benefits we consistently receive by working with LLM Purchasing, removing procurement risk and freeing clients to focus on operational excellence and guest experience.